WHY DO WE LOSE OUR BUSINESS
This course help us to find our deficiencies on our daily business work, then we can improve our business skills and do better to our customer. The lecturer is Alexander Zincenko. Business trainer who vividly shares his expertise that is based on his 11-year long experience in international business .

The course have 3 main parts. As follows: Small orders, Poor attention paid to customer's requirements, The important points.

Small orders.
1. unwilligness of chinese suppliers to acept small prders
2. Inaccurate/low -quality production of small orders

Poor attention paid to customer's requirements
1. Failing to meet quality requirements agreed on the order
2. Easily detectable and hidden defects or lows quality components
3. Incresing prices earlier than agreed/more frequently than acceptable for a customer to develop sales in    the market
4. carelessly made shipping documents
5. Wrong making on packing and products

The important points
1. Lead time
Long lead time
Failures to meet agreed lead times

2. Quantity
Wrong quantities of items within one order

3. Aftersales service
No follow-up on orders
Long time to wait for poor technical support,if any

4. Long-term cooperation
No financial advantagers after cooperating with customers for long-term
More careless attitude towards long-term customers
No visits to customers and their key partners in regions

5. Sales policy
Unclear advantages on cooperating with supplier before cooperation starts
No sales /distribution policy wisely developed for each particular country added with no any idea of the countrie's market